Support
For CombineReady and Apperandi
Use the form below. We aim to reply within 1–2 business days (ET).
Contact form
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Before you write
- Confirm the app is installed and scopes granted
- Note order names (e.g. #1001) and whether the customer is logged in (guest matching is off by default)
- Scan last 7 days from the app home if tags look stale
Billing
Managed through Shopify’s app billing. For charge questions, include your shop domain.